Digital Transformation for a Connected Future
In a digital age where citizens demand quick, personalized interactions with government departments, Intertec helps public sector organizations—from governments and municipal authorities to universities—modernize services through comprehensive digitalization. Our solutions enhance connectivity, meet omnichannel service demands, and ensure more effective, transparent public services.
Committed to reshaping public sector operations and services, we bring advanced technology to drive digital transformation, improving accessibility, efficiency, and accountability. We enable organizations to stay ahead of evolving expectations and deliver services that are swift, intuitive, and dedicated to citizen needs.
Future-Proof your Services with Our Expertise
Here’s what we can help with:
Digital Government Platforms
Our custom-built digital platforms cater to the diverse needs of government agencies, empowering them to manage and provide essential e-services seamlessly. With smart services tailored for citizens and businesses, coupled with powerful analytics capabilities, our platforms enable government entities to harness data-driven insights for effective governance and strategic planning.
Our Success Stories
Unified Asset Management & IoT
Maximize taxpayer value and improve infrastructure management with our IoT-driven, AI-powered EAM solution. Centrally manage and monitor assets, automate maintenance workflows, and leverage real-time insights for smarter decisions. Our platform enhances safety, extends asset lifespan, and optimizes infrastructure, helping create more sustainable, resilient cities while improving public service delivery.
→ Improve your infrastructure management with our EAM solutions
Our Success Stories
Governance, Risk & Compliance
Elevate your public sector management with our GRC tools, designed to streamline compliance, enhance risk management, and strengthen governance. Our integrated GRC solutions offer a unified and cohesive system that combines various components, tools, and technologies into a single, comprehensive framework, providing a comprehensive visibility into your IT risk posture and cybersecurity investment priorities.
→ Explore how our GRC solutions can enhance your public sector operations.
Customer services with Gen AI
Enhance public services with our Microsoft-powered platform, which modernizes case management and personalizes interactions. By automating processes and leveraging AI, our solution boosts agent productivity, improves resolution times, and increases customer satisfaction driving efficiency and satisfaction in public service.
→ Transform public sector customer services with our AI-powered platform.
RAK Transport Authority Lifts its Customer Service to New Heights via Microsoft Dynamics
Learn how our integrated Omni-channel platform helped the Ras Al Khaimah Transport Authority (RAKTA) reduce their customer wait time and deliver modern customer service.
Managing Field Inspections – SCOMPLY
We empower Licensing & Inspection departments to bring value to their operations with Intertec SCOMPLY – a comprehensive solution that provides end to end digitalization of the complete inspection process, from requisition to appeals management. SCOMPLY drives measurable improvements across your entire inspection lifecycle by improving key metrics related to inspection effectiveness, efficiency, and financial performance.
Managed Services with AI & Automation
By integrating AI and automation, Intertec’s Managed IT Services deliver profound improvements in the way public sector organizations function. We streamline workplace efficiency, automate data center tasks, and optimize service desk functions with hyperautomation and RPA Bots. Our solutions include multilingual chatbots, real-time translation, and 24/7 automated service delivery, empowering public organizations to boost productivity, ensure compliance, and deliver more responsive services.
→ Transform your IT operations with AI and automation.
→ Learn how you can modernize and optimize your IT operations using Intertec’s automation stack
Our Success Stories
Cloud Transformation
Cloud technology is essential for resilient public service operations, delivering faster, up-to-date access to vital resources. We offer personalized migration plans and end-to-end Application Modernization strategies to ensure smooth, cost-effective cloud transitions. Maximize your cloud investment with our Cloud FinOps specialists, who provide rapid cost assessments and help you achieve significant savings while optimizing your infrastructure.
Our Success Stories
Customers Who Trust Us
Explore More
Intertec Recognized as the Longest Serving Partner for Innovation and Technology by UAE Ministry of Finance
Intertec Systems' Unified E-Services Platform: Transforming Healthcare Regulation in the Middle East
From Legacy to Leading-Edge: How a Software-Defined Data Center Revolutionized Government IT
Your path to modernized public services starts here.
Intertec works with all levels of public sector organizations in the Middle East and India – government agencies, municipal authorities, utilities, universities and other organizations – to modernize citizen services, meet growing omnichannel service demand, and deliver more effective, accountable, and transparent public services.
Blending our expertise as global systems integrators with our software engineering expertise, we deliver efficient and reliable solutions to help public organizations make the most of their budgets and achieve their vision for the future – a connected, safer, sustainable and prosperous society for all citizens.
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