Products & Platforms

Municipal Permit Management Platform

From approvals to compliance, simplify workflows and deliver reliable, efficient services every day.

Meeting the Needs of a Modern Municipality

Municipalities today face the challenge of balancing multiple responsibilities—from land and building management to public health and environmental safety. Delivering timely, transparent, and efficient services requires a robust digital platform.

Our Municipal Permitting & Compliance Platform provides exactly that: a unified solution for licensing, permits, and approvals, designed to help municipalities deliver smarter services.

Backed by decades of experience partnering with government authorities, Intertec combines local expertise with innovative solutions to make municipal operations faster, more efficient, and citizen-friendly.

With this platform, municipalities can:

Backed by decades of experience partnering with government authorities, Intertec combines local expertise with innovative solutions to make municipal operations faster, more efficient, and citizen-friendly.

Enhance Customer Experience

Streamline citizen, business, and government interactions.

Centralize Services

Consolidate licensing, evaluation, and registration under a single digital platform.

Automate Processes

Reduce manual effort, speed up approvals, and promote paperless operations.

Strengthen Governance

Enable compliance, reporting, and real-time insights across departments.

Powerful Modules for Smarter Municipal Operations

Centralize services, accelerate approvals, and deliver seamless, citizen-centric experiences across all municipal functions with a unified, intelligent system.

Services Portal & Mobile App
  • Register and manage citizen or business accounts seamlessly
  • Apply for licenses or permits, and renew them online
  • Make payments, track requests, and receive updates in real time
  • Download official letters, certificates, and documents directly from the portal
Licensing & Permits
  • Manage all required approvals, corrective actions, and exceptions
  • Automatically generate letters, certificates, and notifications for stakeholders
  • Enable download or email of official documents, reducing manual effort
  • Integrate with other municipal systems for seamless service delivery
Consultants & Contractors Qualification
  • Submit evaluation requests with all required documentation online
  • Schedule assessments or exams, review results, and approve qualifications
  • Schedule assessments or exams, review results, and approve qualifications
  • Maintain a centralized record for audits and regulatory reporting
Company Registration Module
  • Register companies under municipal jurisdiction for streamlined service access
  • Facilitate eligibility checks for licenses, permits, and government programs
  • Maintain accurate, centralized company records for compliance and reporting
Inspection & Approvals
  • Schedule and manage inspections for licenses, permits, and approvals
  • Verify inspection results and track corrective actions efficiently
  • Approve or escalate cases to ensure regulatory compliance
  • Maintain transparent audit trails for accountability
Performance Monitoring & Dashboards
  • Monitor service quality, operational efficiency, and compliance metrics
  • Track inspections, fines, violations, and corrective actions in real time
  • Generate dashboards and analytics for informed decision-making
  • Support continuous improvement through actionable insights
Healthcare Licensing & Services
  • Register and manage healthcare professionals and facilities efficiently
  • Submit licensing and qualification requests online, with all required documentation
  • Schedule and track inspections, verifications, and approvals for compliance
  • Monitor performance, service quality, and regulatory adherence via dashboards
  • Generate reports and maintain centralized records for audits and governance

End-to-End Capabilities for Smarter Governance

Delivering end-to-end functionality that empowers municipalities to streamline operations, improve efficiency, and enhance citizen and business experiences.

Flexible Headless Architecture
Decouples content from presentation, allowing tailored, responsive interfaces for web, mobile, and other channels.
Omni-channel Consistency
Deliver a unified experience across multiple touchpoints while centralizing back-end management.
Scalable & Secure
Support high traffic volumes without compromising performance or data protection.
Integration & Interoperability
Easily connect with existing government systems and third-party services for seamless workflows.
Content & Service Management
Centralized platform for efficient management of licenses, permits, evaluations, and feedback.
Customizable & Future-ready
Adopt emerging technologies like ML, IoT, and computer vision to continuously evolve municipal services.

Key Features

Designed to simplify municipal operations, enhance transparency, and deliver seamless experiences for citizens, businesses, and government users.

API Centric Architecture

Gain a scalable, secure platform that enhances citizen satisfaction, operational efficiency, and transparency.

Responsive UX across Web & App

Deliver seamless, intuitive access anytime, anywhere for citizens and staff.

Business Process Management (BPM)

Automate workflows, accelerate approvals, and ensure consistent municipal operations.

Role-Based Access & Security

Ensure secure, controlled access for all users based on their roles.

Integration with Government Services

Connect seamlessly with other municipal and government systems for unified operations.

Automated Evaluation & Scoring

Streamline assessments with automated scoring for faster, consistent results.

Intelligent Automation

AI-driven process anomaly detection and OCR streamline workflows and improve accuracy.

Ready-to-Use Test Libraries

Comprehensive libraries reduce testing effort and speed up validation.

Why Our Platform Stands Out

See how our platform outperforms traditional and low-code solutions in speed, flexibility, and citizen-centric service delivery.

Deployment Speed

Months to years
Weeks to months

Rapid deployment in weeks

User Experience

Standardized, less intuitive
Better than traditional

Intuitive, citizen-focused, multi-channel ready

Customization & Flexibility

Limited, requires heavy coding
Moderate, some constraints

Highly configurable and fully adaptable

Integration Capabilities

Often complex, siloed
Easier but limited

Seamless integration with municipal & government systems

Automation

Manual workflows
Basic automation

Advanced automation with anomaly detection & OCR

Scalability

Limited by architecture
Moderate

Highly scalable for peak traffic and future growth

Regulatory Compliance

Requires manual adjustments
Some built-in support

Built-in compliance with regulations and audits

Future-Ready Technology

Often legacy
Modern but limited

API-centric, AI-ready, fully extensible

Maintenance & Upgrades

High cost, time-consuming
Lower cost, faster

Minimal effort, continuous improvement

Capability Traditional Platforms Low-Code Platforms Our Platform
Deployment Speed Months to years Weeks to months Rapid deployment in weeks
User Experience Standardized, less intuitive Better than traditional Intuitive, citizen-focused, multi-channel ready
Customization & Flexibility Limited, requires heavy coding Moderate, some constraints Highly configurable and fully adaptable
Integration Capabilities Often complex, siloed Easier but limited Seamless integration with municipal & government systems
Automation Manual workflows Basic automation Advanced automation with anomaly detection & OCR
Scalability Limited by architecture Moderate Highly scalable for peak traffic and future growth
Regulatory Compliance Requires manual adjustments Some built-in support Built-in compliance with regulations and audits
Future-Ready Technology Often legacy Modern but limited API-centric, AI-ready, fully extensible
Maintenance & Upgrades High cost, time-consuming Lower cost, faster Minimal effort, continuous improvement