Case Summary
Riyadh Municipality sought to modernize waste management operations at the Al Shifa site to improve city cleanliness, operational efficiency, and sustainability outcomes. Intertec implemented HxGN EAM / Octave Attune EAM to digitize asset management, automate maintenance workflows, optimize waste collection routes, and enhance operational visibility, resulting in improved service delivery, reduced costs, and stronger environmental performance.
Business Problem
Riyadh Municipality faced limited visibility into waste bins, vehicles, and contractor activities, alongside manual maintenance processes and inefficient cleaning routes. These operational gaps led to higher waste collection costs, delayed service execution, reduced SLA visibility, and challenges in meeting municipality cleanliness and environmental performance KPIs.
How Intertec Helped
Intertec partnered with Riyadh Municipality to implement HxGN EAM / Octave Attune EAM as a centralized platform for end-to-end waste management operations. The solution enabled digital asset management, automated work orders, contractor and SLA management, vehicle tracking, mobility-enabled field execution, inspections, and analytics-driven decision-making. Intertec provided consulting, implementation, integration, and configuration services to streamline municipal operations and improve service efficiency.
Business Outcomes Delivered
Intertec helped Riyadh Municipality to:
