Leveraging Camunda’s platform, Intertec Systems empowers GCC government and enterprises to accelerate workflow automation, boost compliance, and advance digital transformation.
Dubai, UAE – Intertec Systems, an award-winning digital transformation leader in the Middle East, has recently entered a strategic partnership with Camunda, a global leader in process orchestration and automation. As a certified Camunda Partner, Intertec is authorized to resell Camunda’s software products across the Gulf region and build innovative solutions leveraging Camunda’s platform.
The collaboration combines Camunda’s developer-friendly Unified Process Orchestration and BPM platform with Intertec’s regional expertise to tackle key challenges in process automation, operational efficiency, and regulatory compliance across government and enterprise organizations in the GCC.
Customers will benefit from advanced workflow, agentic orchestration and decision automation capabilities, BPMN and DMN-based process modeling, microservice orchestration, API integration, and reusable process frameworks specifically tailored to GCC regulations. These tools are designed to accelerate digital transformation while improving scalability and operational excellence.
The partnership will target critical sectors including government, healthcare, financial services, utilities, and real estate, enabling projects ranging from enterprise-wide BPM platforms to specialized solutions such as citizen service automation, licensing and permitting, healthcare compliance workflows, and financial onboarding processes.
Vijay Jethani, Director – Client Engagement, Intertec Systems, said: “Partnering with Camunda marks a significant step in our vision to operationalize Gartner’s BOAT framework through agentic orchestration. Together, we help organizations across the Middle East move beyond siloed automation to holistic, AI-driven, end-to-end process orchestration—turning complex workflows into intelligent, compliant, and scalable business outcomes.”
Mohammed Azzaz, Enterprise Sales -MEA, Camunda, said: "Partnering with Intertec allows us to bring Camunda’s automation capabilities to more organizations in the Middle East, supported by Intertec’s deep industry expertise and strong customer relationships.”
The partnership will initially cover the UAE, Saudi Arabia, Bahrain, Oman, and India, offering end-to-end services from process discovery and modelling to implementation and SLA-backed support.
Established in 1991, Intertec Systems is a leading IT solutions and services provider, championing the cause of digital transformation across the Middle East and India. With over 50 technology alliances, Intertec boasts robust capabilities in digital transformation, cloud, security, application services, and managed services. Serving a diverse clientele from public sector, healthcare, financial services, insurance, retail, real estate, and utilities, Intertec leverages multi-country delivery centers and industry-specific platforms to ensure rapid solutions for these industries. For further details, please visit intertecsystems.com.
Camunda is the leader in enterprise agentic automation, orchestrating complex business processes, including high-value knowledge work, across agents, people, and systems. By creating production-ready, enterprise-grade agents with built-in governance, Camunda uniquely delivers trusted AI agents for business-critical processes. Over 700 leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Ready to become an AI-first enterprise? Visit camunda.com.
