Maximizing Cloud ROI with FinOps and Multi-Cloud Support

Maximizing Cloud ROI with FinOps and Multi-Cloud Support Download PDF A real estate giant was looking for multi-cloud support services covering over 1500 VMs, spread across Azure, Oracle, and GCP. The challenge was to ensure seamless support, not just for the cloud infrastructure, but also for on-premise equipment. Intertec delivered a highly skilled team capable […]

Optimizing Customer Service Operations with AI-Powered Chatbot

Optimizing Customer Service Operations with AI-Powered Chatbot

Optimizing Customer Service Operations with AI-Powered Chatbot Download PDF In a bid to enhance their omni-channel customer experience, the client sought to expand their services to WhatsApp, alongside their existing mobile app and e-services portal. This strategic move was implemented under our ongoing digital transformation initiative with the client. The proposed solution not only effectively […]

Intertec enables Rapid Remote Onboarding for a Leading Bank with Azure AVD Solution

Intertec Enables Rapid Remote Onboarding for a Leading Bank with Azure AVD Solution Download PDF As the COVID-19 pandemic forced organizations to adopt remote working, a leading bank faced the challenge of onboarding 8000 users within 10 days amid a shortage of laptops in the market. Intertec rose to the challenge and delivered a cutting-edge […]

Leading the Way in Banking: A Multi-Segment Bank with a Vision for Innovation and Partnership

Bank operates in UAE, Libya, and Algeria with four segments: corporate banking, retail banking, wealth management, and Islamic banking services. They aim to be an innovative financial partner and offer top-tier banking and trade finance services throughout the Gulf. Business Challenges: Insider data vulnerability Risk of transfer harming finance/reputation Need for regulation Protection of information […]