Reimagine healthcare with patient experiences at the forefront.

Navigate the convoluted regulatory landscape, ensuring compliance and delivering outstanding customer experience.

Transforming Healthcare: The Rise of Patient-Centered Care

The healthcare landscape is rapidly evolving, and healthcare providers are now more focused on delivering patient-centered care than ever before. Emerging technologies such as AI, big data analytics, and the Internet of Things (IoT) are transforming the healthcare landscape, making it easier than ever before to provide better patient care and outcomes. We believe that technology can play a significant role in improving patient experiences, increasing access to care, and reducing healthcare costs.

Further, health regulators play a paramount role in ensuring overall quality of healthcare in any state. This means the quality of medical professionals, medical facilities, pharmacies, and the rest of the ecosystem has to be evaluated, licensed and inspected. We work with regulators to ensure that they run compliance while providing the best digital experiences and onboarding to attract the right talent to serve their community.

Our Capabilities

Enable regulators digitally to improve quality of healthcare & compliance

Since COVID, the importance of quality of healthcare and responsiveness of regulators has risen. We work with regulators to provide digital platforms to serve 3 prime needs:

Digital services:

Modernizing the evaluation, licensing and e-services of health professionals, facilities and pharmacies. This comes with domain experience and built-for-purpose digital platform focused on delivering modern experiences, quick response times and open integrations.

Field Inspections:

Mobility and decision making programs play an important role to improve the effectiveness and efficiency of inspections. We typically improve efficiency by 20-30%, thereby improving the number and quality of health inspections.

Analytics:

Leverage data to make decisions that help regulators be more responsive considering demographics, specializations, geography, performance and demand and supply.

 

Transform patient experiences for Providers to improve care and retention

Healthcare organizations are most likely to implement AI/ machine learning, distributed cloud and responsible AI omnichannel development platforms by 2025, as per a recent Gartner Survey. As healthcare providers, you strive to deliver the best possible care to your patients and we can help you achieve this goal with our Patient Experience platform by:

Optimized Clinical Workflows

Our AI/ machine learning capabilities can help healthcare providers optimize their clinical workflows by automating repetitive tasks such as data entry, scheduling, and billing. By doing so, healthcare providers can reduce administrative burdens and focus more on providing quality care to patients.

Improved Patient Engagement and Outcomes

Omnichannel development platforms enable healthcare providers to engage with their patients across multiple channels, such as email, text, and social media. This can help improve patient engagement and outcomes by making it easier for patients to access care, receive timely reminders and alerts, and communicate with their care teams.

Enhanced Data Management and Analysis

Our distributed cloud technology can help healthcare providers manage and analyze large volumes of data more efficiently, enabling them to make better-informed decisions and improve patient outcomes. Additionally, our responsible AI approach ensures that data is used ethically and securely, protecting patient privacy and maintaining trust in the healthcare system.

 

> Explore the Intertec Patient Experience Platform

Cybersecurity for Healthcare

Safeguard the Digital Identity of your patients and members

Our identities and access protection solutions help ensure that only authorized individuals can access sensitive patient data. We offer multi-factor authentication, access control, and identity verification tools to protect against unauthorized access and data breaches. Our solutions also provide detailed audit trails and reporting, so you can track who accessed patient data and when.

Protect your IoT devices

Our IoT security solutions provide advanced protection against cyber threats to medical devices and other IoT devices used in healthcare settings. With our solutions, you can ensure that your devices are secure and that any sensitive patient data they transmit is kept safe from hackers. Our solutions offer advanced threat detection and remediation, as well as real-time monitoring and alerting, so you can respond quickly to any potential threats.

Managed Security Services

We help healthcare organizations focus on delivering high-quality patient care, while leaving the protection of sensitive patient data and cybersecurity risks management to us. We can provide Threat monitoring and detection, Incident response and recovery, and Vulnerability management. We also provide and manage critical security controls not limited to PAM, etc. We can also provide Security compliance and tailored Threat intelligence. 

Secure your Cloud Journey 

We provide a range of cloud security solutions to help healthcare organizations secure their workloads – Cloud Security Posture Management, Cloud Access Security Broker (CASB), Cloud security controls and Security Service Edge (SSE) to identify and remediate threats, govern usage, secure data and provide secure access to cloud services while securing the data and applications.

Ensure Data and Endpoint Security

Whether it’s securing sensitive data in transit, at rest, or in use, or protecting endpoints from malware and unauthorized access, Data and Endpoint Security solutions play a critical role in safeguarding an organization’s assets and information. Our solutions provide healthcare organizations with real-time protection against the advanced, latest and the unknown threats.

Infrastructure for Cerner & EPIC

Building IT infrastructure for Healthcare Applications 

Drawing upon our extensive experience in the healthcare vertical, we specialize in designing, deploying, and maintaining IT infrastructure that meets the storage-heavy, network-intensive, and high-performance compute requirements of the industry. Our solutions are built with the EMR/HIS architecture framework in mind and can be customized to meet your specific business needs. Whether you prefer an on-premise, cloud, or hybrid environment, we have the expertise to deliver the optimal solution for your organization.

Protect your data, protect your patients.

Our Data Center & Disaster Recovery solutions ensure that your critical healthcare data is always available, no matter what happens. With our expertise in data center design, implementation, and management, we can help you build a resilient and scalable infrastructure that can withstand any disaster. 

Get next-generation storage solutions that grow with you

As healthcare data continues to grow exponentially, it’s essential to have a storage solution that can keep up. Our Next Generation Storage solutions provide high-performance, scalable, and cost-effective storage that can handle even the most demanding healthcare applications.

Data-driven healthcare for better patient outcomes

With our Data Management solutions, you can unlock the value of your healthcare data and gain insights that can improve patient outcomes. We provide tools for data integration, analytics, and reporting that enable healthcare organizations to make informed decisions and drive innovation.

Connecting hospitals and clinics

SDWAN provides secure and reliable connectivity across your healthcare organization’s network, enabling your organization to operate efficiently and effectively. Our solution provides intelligent routing, automatic failover, and centralized management.

Managing IT Operations & Automation

Managed Infrastructure services

We deliver on-site, offsite, or hybrid infrastructure management services from a Shared Services Center with L1, L2 & L3 support for proactive monitoring. Our SLA based services can help you reduce time to market from 1 year to 1 month, protect against technology obsolescence, decentralize the workforce to overcome retention and growth challenges, and enhance your customer experience.

Managed Workplace Services

We help healthcare organizations efficiently manage their dynamic work environment across different devices, platforms, user profiles, or geographies. We provide seamless service desk experience, technology expertise for a variety of end use devices, AV-VC setups, MDM, VDI platforms, quick first contact remote support services, asset management and vendor coordination & management.

Managed Application Services 

As healthcare data continues to grow exponentially, it’s essential to have a storage solution that can keep up. Our Next Generation Storage solutions provide high-performance, scalable, and cost-effective storage that can handle even the most demanding healthcare applications.

Managed Testing Services

We help healthcare organizations deliver relevant and quality healthcare applications and digital health products to patients. We provide a comprehensive range of web and mobile application testing services that are not just limited to testing, but inclusive of Quality Assurance process consulting, Automation & defect management tools and governance.

IT services automation 

By automating routine tasks and processes, healthcare organizations can free up staff time and reduce the risk of errors, while also improving operational efficiency and reducing costs. We provide incident management, request management, change management and asset management services along with data analytics capabilities to help you deliver high-quality patient care, manage IT resources effectively, and stay compliant with regulations and industry standards.

 

Our Success Stories

Learn how Intertec can help you take your business to the next level.

What our Clients have to say

Ras Al Khaimah Wastewater Agency takes a Digital Leap

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Intertec Plays Crucial Role in Delivering DHA’s Vision

Dubai Health Authority leverages Intertec expertise in driving their vision. The partnership goes beyond business and works very closely to help DHA innovate.