Industry: Public Sector
Our client in Dubai is one of the government entities that was looking for an intranet portal to enhance internal communications and should be well designed and follow the corporate templates.
They were looking for a solution that has an inbuilt document management system that will help maintain all policies, procedures and other documents in a central repository. These documents can be published based on the roles/departments of the user.
Challenges:
- No Intranet portal for internal communications
- No tracking of requests due to paper-based processing
- Prioritization of requests
- No proper updates to end-users
- Absence of SLAs
- Visibility to Management
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