One of the largest hospitals in Jeddah, decided to implement Patient 360 on Microsoft Dynamics and integrate it with their HIS and other core systems as part of their digital transformation program and to provide world-class patient care. The goal was to achieve greater efficiency and improve their revenue recognition, patient retention, and profitability, ultimately enhancing their competitive advantage in the market. Intertec assisted the client in migrating from a classical on-premise solution to Microsoft Cloud, introduced WSO2 as a Middleware to orchestrate multiple integrations like EMR/SDA/Mobile apps etc., onboarded 4500 users on Intertec’s iPayroll(IP) and implemented Patient 360 IP for better patient engagement and experience.
Business Challenges:
- Manual finance reporting & consolidation
- Patient retention/ Profit leakage
- Inefficient revenue recognition
- Suboptimal supply chain planning
- Manual/ semi-automated payroll processing
- No visibility on organization performance
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