Managed services contracts are an efficient way for organizations to outsource their IT operations and maintenance to vendors. However, ensuring that both parties understand the scope of the services and the agreed-upon fee structure is crucial to avoid issues down the line.

This white paper proposes a way for program managers to roll out the RFS process within their programs to achieve better earnings before interest, depreciation, taxes, and amortization (EBITDA) by “doing more with less.”

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