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Break down the silos between ERP, CRM and Office 365 with Microsoft Dynamics 365
Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI driven insights. Dynamics 365 empowers organizations to build customized experiences overall customer touchpoints to get an entire perspective of clients, and draw significant insight that can convey personalization at scale. This cloud-based application helps organization harness the power of integrated ERP and CRM across various functions such as sales, marketing, customer service, financials, field service, operations, and project service automation. These apps are such designed that organization can start with the necessary apps as desired and gradually scale up as the business grows.
Accelerate sales and increase revenue by analyzing customer behavior enabled with business intelligence.
Earn loyalty by offering seamless unified customer experience and reduce the turnaround time.
Take informed decision with analytics report thus optimizing operations across manufacturing, retail and finance.
Assign the right job to the right person to improve on-site customer experience, reduce cost with optimal scheduling and predictive maintenance.
Ensure on-time delivery of every project with the cloud-based application, optimal resource allocation, scheduling and billing
Digitally transform the customer journey thus delivering engaging customer experiences across all touchpoints.
Gain visibility into the supply chain, financials, sales and purchase orders, inventory, production, and distribution processes through an integrated dashboard.
Attract and retain talented people, nurture success and drive career growth.
With Microsoft Dynamics 365, monitor your entire project portfolio continuously with the ability to react immediately when situations change. Get Project insight, such as estimate at completion, variance, margins and risk profiles can be aggregated and accessed with the tap of a button.
Armed with such real-time insight, you are better equipped to meet the demands of the Real-Time Economy by responding faster and exercising more control over risk, profitability, and cash flow.
Intertec’s Microsoft Dynamics 365 healthcare business solutions support teams who engage and manage “Patient” relationships across the complex combination of hospital systems—including multiple EMRs, locations, specialties and operating units; and manage daily hospital processes.
This platform helps the hospitals, clinics to manage the doctor’s appointment booking through call center which is integrated with patient experience module. The integration to HIS (Health Information Systems) provides the 360 degree view of the patient to the call center agents. This includes the patient’s last visit, diagnosis, next appointment, missed appointment etc.,
The solution provides an opportunity for the hospitals / clinics to look at different options on how to plan the patient journey, their experience etc., Solution being on one single platform, the decision making becomes simple and faster.
This platform allows the hospitals / clinics to explore the options where doctors, nurses, and administrators to work together; and enable agility to eliminate inefficiency, improved decision making to deliver high-quality care for an increased patient’s satisfaction.
Microsoft Dynamics 365 for Manufacturing provides manufacturers a solution that is architected with flexibility and change in mind, built with operational excellence at its core, and focused on allowing you to drive innovation and be the market leader.
It allows manufacturers to minimize lead times, fulfill customer demand and manage resources to get greater efficiency from your discrete, process and lean manufacturing operations while executing a multitude of production strategies, including configure-to-order, assemble-to-order, make-to-stock and made-to-order.
For Community Regulators, civil & establishments enforcement is an expensive affair. After making the investment in regulation workforce, the planned revenue and compliance is rarely achieved due to systematic inconsistencies.
Regulators search for ways to improve digitization, time to implement new regulations, collaboration with other agencies, workforce planning, civic engagement, dispute management, and analytics. Ultimately, every Regulator wants to improve operations, transparency, embrace the changing digital economy and optimize operational costs.
With Intertec’s integrated platform all the Permits, Tests and Fines can be monitored and all necessary data in tracking the Customers and Other process will be tracked. The Productivity and Efficiency can also be tracked in the system. Audit and historical data can be verified and any data can be monitored in the system.
Microsoft Dynamics 365 as a platform along with Intertec’s vertical solution for Real Estate will bring in transparency to the business. The core solution focuses on managing the properties, customer journey, rental / sales contracts, payment follow-ups, Asset maintenance with contact center integration and integration with finance and operations. The vertical specific dashboards and analytics will provide greater insights the organizations.
Leverage Microsoft Dynamics 365 for Retail to operate spectrum of business processes such as inventory, merchandising, channel, finance and reporting, etc. with a cloud-first, mobile-first approach. Deliver unified customer experience across all touchpoints.
Dynamics 365 for Retail can significantly contribute to your revenue increase, acquiring more happy customers, and build brand loyalty by offering an exceptional shopping experience that’s backed by unified digital, in-store and back office retail operations.
Intertec is Microsoft Gold Partner and its Microsoft CoE team consists of professionals who have over a decade of experience and expertise in implementing industry vertical solutions.
Intertec has successfully delivered projects and application management services to its customers across countries. This is supported by delivery centers in GCC and India.
Our team has deep knowledge of industries such as EPC, Healthcare, Manufacturing, Public Sector, Real Estate and Retail.
Ability to go beyond Microsoft Business Applications with complimenting capabilities for the long term, e.g. Analytics, EAM, IoT, BPM, Security practice, Cloud architects to name a few.
Being in IT business since 1991, Intertec has proved track record of delivering quality solutions to its customers.
Intertec helps its customers attain the results they want to achieve in the most low-risk, predictable, economical way possible.
One of the best products ever launched by Microsoft, Dynamics 365 (also sometimes referred as D365) is a suite of enterprise applications that let you manage end to end customer life cycle. D365 uses industry best practices to make your business process across various departments such as Sales, Marketing, Field Operations, HR, etc. more efficient and simplified so as to enable information exchange across the organization.
No, D365 doesn’t come with any of such apps. All these apps need to be purchased separately. However, D365 design makes it very easy for organizations to integrate it with any other enterprise application.
Dynamics 365 comes handy with a lot of apps and add-ons that address all your needs for ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management). However, that doesn’t mean that you have to pay for all the features and functionalities. You pay only for modules / features that you use.
D365 cost varies for each business depending on number of users, services required, etc.
For the organizations who are currently using Dynamics AX or Dynamics NAV, data migration becomes very easy thus bringing down the overall cost. On the other hand, businesses requiring completely new implementation of the software will increase the cost.
Intertec, being Microsoft Dynamics Gold Partner in Dubai and other GCC countries can help you formulate the best migration strategy while helping you reduce the overall implementation cost.
Of course Yes! The Microsoft Center of Excellence team at Intertec comprises of highly certified and trained professionals. They carry a vast pool of experience and vertical know-how about all the major industries such as Government, BFSI, Real Estate, Construction, EPC, Manufacturing, Healthcare, Retail, etc. You can contact us at [email protected] or call us on +971-4-4479444 to schedule a meeting with one of our experts and he will guide you through the process.
For a simple reason that these applications keep evolving and connect with your other business critical applications, it advisable to seek guidance of an expert. You also need their support to configure the application in most optimal way to ensure implementation success.
UAE: +971-4-4479444
KSA: +966-11-4729431
Oman: +968-24152301/302
Bahrain: +973-17-228070
Mumbai: +91-22-66923961/62
Bangalore: +91-80-25270619
Email: [email protected]
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