Managed NOC Services

Managed NOC Services

Intertec’s Network Managed Services (also called as Managed NOC Services) evolved into its present avatar to provide cutting edge infrastructure services, remote network monitoring and control, network management services in Dubai, UAE and other global enterprises. It has a flexible model ensuring uninterrupted services to the customers even in the cases of major disasters. ITIL based service delivery model ensures best practices implementation and round the clock availability of proactive monitoring & management services. Automation with best of the breed technologies helps efficient & effective service delivery.

How Network Managed Services, Network Monitoring and Control helps?

  • Technology. Don’t invest in leading technologies, complex implementations, upgrades, maintenance and change.
    It is available as a service.
  • ISO Consulting capability to implement ISO 20000, ISO 27001 Consulting or improve current service level.
  • Proactive monitoring to often allow action before an event.
  • 24/7 Resource Availability: Manpower is available 24/7 across required skills. You need not invest in dedicated people & save cost
  • Culture & Attrition. Bound by service levels, process & Knowledge Base driven and always available
  • Skill. Highest certification levels, regular trainings
  • Reports at your finger tips
  • NOC Infrastructure: NOC Infrastructure available with L1, L2 & L3 support
  • Data Center Managed Services or Data Center Monitoring Services: Ready to support your monitoring need
  • Certifications: NOC aligned to ISO 20000 and ISO 27001 security compliance in plan
  • Grow with what you need, when you need. Your cash flow is predictable and not holed up in capital
  • Finance. Reduce financing needs
  • Time & Risk. Reduce time to market from 1 year to 1 month, and failed attempts
  • Focus on strategic business priorities

Benefits of Network Managed Services/ Managed NOC Services

Tangible

  • Cost optimization – Tools, manpower & facility of data center
  • Opex model – no upfront investment
  • Flexibility – protection from technology obsolescence
  • Predictable services – SLA based services
  • Improve workforce productivity by 25%
  • Manage decentralized workforce
  • Reduce operating costs by 30-50%

Intangible

  • Speedy and Efficient Ticket Resolution
  • Redundant Systems
  • Proactive approach – act before event
  • Peace of Mind
  • Flexible Reporting
  • Overcoming challenges like retention & growth of technical teams
  • Enhance customer/user experience