Government Entity in UAE Implements ISO20000: 2010 and ISO27001: 2013 Aiming ITSM Standardization and Regulations Compliance
Industry: Public Sector Our Client, one of the UAE’s Government departments needed to improve their service levels and information security. Hence they opted to engage with Intertec Systems consultants, to find an optimal solution to improve IT Service Management while Securing information by adhering to Government regulations. Intertec Systems offered the implementation of ISO 20000:2011 […]
UAE’S Renowned Ministry Deploys HPE Solution for DC Infrastructure Refresh
Industry: Public Sector One of the leading RTA Authorities in UAE was on the lookout to deploy a new state of the art infrastructure to revamp Application for their 3500 Taxies. They decided to implement new compute and Storage with the latest technology, which should have future scalability. Challenges Limited space for the new infrastructure […]
Inspection for ‘Right of Way’ Permits for Traffic Road Agency
Industry: Public Sector In line with its vision of “Safe & Smooth Transport to All”, RTA is responsible for planning and providing the requirements of transport, roads & traffic in the Emirates of Dubai. Traffic Road Agency is responsible for smooth traffic flow and ensuring that proper passage is available for Pedestrians as well in […]
Inspection and Compliance for Public Transport Agency
Industry: Public Sector In line with its vision of “Safe & Smooth Transport to All”, RTA is responsible for planning and providing the requirements of transport, roads & traffic in the Emirates of Dubai. Public Transport Agency is responsible for studying the requirement of public transport in various areas. The Agency comprises offices of quality, […]
Waste Management Provider Improves Asset Management, Reliability, People Efficiency & Quality Conformance
Industry: Public Sector The client is one of the largest Waste Water treatment plants in Jordan and runs a range of services geared towards running plants smoothly. The client was keen to improve its asset and maintenance process efficiency with a reliable asset management solutions provider. The company was aware that the implementation of a […]
Increased ROI and Business Uptime with the Improved Backup Test and Recovery Mechanism
Industry: Public Sector The client is one of the fastest-growing airline companies in the Middle East. They operate a low-cost airline and provide passenger and air freight transport services for nearby countries in West and South Asia and Eastern Europe at cheap prices with no frills. They have a large data center at their offices […]
UAE’s Renowned Ministry Deploys HP Storage Solutions With Intertec Specialists
Industry: Public Sector One of UAE’s leading ministries was on the look out to deploy a new state-of-the-art Exchange e-mail solution. They decided to implement a new Storage Array with a very high capacity and consolidated storage for all their applications. Our client’s main objective for this project was to build a highly available, secure […]
Government transportation entity selects Ivanti Service Desk for better customer experience & ITIL compliance
Industry: Public Sector Our client, one of UAE’s leading government organizations from the transportation sector, was using IT Helpdesk for Incident Management with no defined Service Levels. The old system was used to track IT workload & assignments, with no knowledge base, no proper monitoring/escalation methods, customer management database & no categorization of calls or updates […]
Inspection for ‘Right of Way’ Permits for Metro Rail
Industry: Public Sector In line with its vision of “Safe & Smooth Transport to All”, RTA is responsible for planning and providing the requirements of transport, roads & traffic in the Emirates of Dubai. Rail Agency is responsible for studying the requirement of Metro Rail in various areas. The Agency is also responsible for ‘Right […]
A Leading Government Organization Opts for The VMware Virtualization Platform
Industry: Public Sector UAE Government’s Federal Authority, required a custom designed VMware virtualization solution, with the objective of increasing business performance, costs, and enhanced scalability for further expansion. Intertec delivered a full scale virtualization project to UAE Government’s Federal Authority. Challenges Lack of application flexibility. Dynamic allocation of resources based on demand was missing High Availability […]