Mastering Bridge Maintenance For Efficiency

Case Studies

Published on

Jan 1, 2025

Read time

2 min read

What we do



Who we are



Insights



Careers



Mastering Bridge Maintenance for Efficiency and Compliance

Download Case study\ \ Download Case study

For over 50 years, our client has been a leading name in Dubai’s construction sector, renowned for delivering innovative engineering solutions to government and private entities. Tasked with managing a vast portfolio of 80+ bridges across Dubai, they required a robust Enterprise Asset Management (EAM) system to digitalize maintenance activities, streamline operations, and enhance contract-related analytics and reporting. The goal was to improve asset visibility, resource utilization, and overall operational efficiency while ensuring compliance with SLAs.

Business Problem

The client faced several critical challenges:

Fragmented Asset Management: Absence of a centralized system to manage their extensive portfolio of assets, maintenance activities, SLA compliance, and contract KPIs.
Inefficient Processes: Reliance on manual methods for preparing and submitting contractual deliverables, consuming valuable time and resources.
Limited Operational Visibility: Lack of real-time insights into maintenance operations and field activities hindered decision-making.
Insufficient Asset Data: Inadequate data on asset conditions affected maintenance effectiveness.
Contract Performance Gaps: Difficulty in evaluating contract performance due to fragmented data and manual tracking.
Communication Bottlenecks: Dependency on manual communication channels slowed issue resolution and disrupted collaboration between stakeholders.

How Intertec Helped

Intertec implemented a tailored EAM system that revolutionized the client’s asset management and operational processes.

Enhancing Asset Management:

Established a four-level asset hierarchy (Line, Section, Process, System) for structured organization.
Barcoded all assets for simplified tracking and monitoring.
Integrated detailed elevation data for improved asset visibility and control.

Streamlining Work Management:

Automated corrective, preventive, and condition-based maintenance workflows.
Introduced graphical work order scheduling, optimizing labor and resources.
Deployed process automation for planned shutdowns, reducing downtime and enhancing resource efficiency.

Boosting Efficiency with Mobility:

Enabled mobile inspections with checklists for condition-based monitoring.
Delivered online and offline work execution capabilities, promoting paperless operations.
Empowered O&M teams with barcode-enabled asset identification and task execution.

Seamless Integration:

Unified EAM with Permit to Work (PTW) systems for streamlined task approvals.
Enabled collaboration between finance, HSE, and operational teams through a centralized platform.

Optimizing Inventory Management:

Automated procurement and inventory lifecycle processes, reducing errors and manual work.
Implemented blanket orders for efficient long-term purchasing.

Improving Cost Management:

Integrated cost tracking with financial systems for real-time expense allocation.
Automated cost code assignment based on transaction entities, ensuring flexibility and accuracy.

Business Outcomes Delivered

Enhanced Asset Visibility

Centralized asset data and Google Maps integration provided real-time visibility and control, improving asset utilization and lifecycle management.

Boosted Efficiency Mobile-enabled work management and automated scheduling minimized downtime, increasing productivity across operations.
Data-Driven Decisions Real-time dashboards and reports offered actionable insights into KPIs and SLAs, enabling smarter strategic planning.
Proactive Maintenance Automated inspections and compliance tools ensured timely actions, reducing non-conformities and enhancing contract adherence.
Improved Collaboration Real-time alerts and omnichannel communication streamlined coordination among teams, enhancing SLA adherence and customer satisfaction.