Case Summary:
Our client, a leading organization managing multiple campus sites, struggled with managing its network in a siloed, inefficient manner. The lack of centralization and a unified interface resulted in cumbersome operations, slowing down network management and limiting proactive response to potential faults. Intertec’s solution, powered by Huawei’s iMaster NCE-Campus and iMaster NCE-Campus Insight, streamlined operations, reduced downtime, and provided valuable predictive capabilities.
Industry
Public Sector - Healthcare
Company Size
2000+
Business Problem
The client’s network, spread across four separate sites, operated without a centralized management system, making it difficult to monitor and resolve issues efficiently. The absence of a unified platform led to manual logins, fragmented access to multiple web pages, and a lack of proactive features required in a digital transformation environment. This setup hindered seamless communication and collaboration among key teams, including Network & Security, NOC, and management.
How Intertec Helped
Intertec partnered closely with the vendor support team to implement an action plan that interconnected Huawei’s iMaster NCE-Campus and iMaster Insight across all four sites. By centralizing the system on a High Availability (HA) server, we consolidated the management view, created a unified logon page, and facilitated access for various teams, including Network & Security, NOC, and client’s management. This streamlined system drastically simplified network monitoring and fault resolution.
Business Outcomes Delivered
The integration of Huawei’s AI-powered network management systems delivered the following key benefits for the client:
- Real-Time Experience Visibility: Provided centralized access to network performance and status, enabling faster decision-making.
- Fault Location Within Minutes: Reduced network downtime by enabling quick fault identification and resolution.
- Intelligent Network Optimization: Utilized predictive analytics to optimize network operations and enhance performance.
- Plug-and-Play: Simplified the deployment of new devices and services with automated configuration.
- Consistent Network Experience: Ensured a seamless and reliable network experience across all sites.
- Intelligent O&M: Leveraged AI-driven insights to improve overall operations and maintenance.
This solution transformed the client’s campus network into a more agile, proactive, and efficient environment, supporting their ongoing digital transformation journey.