Client Engagement Manager

Responsibilities:

• Responsible for leading and driving revenue targets, and managing client relationships in the AbuDhabi. This role requires a deep understanding of the regional market, the ability to engage with senior stakeholders, and strong leadership skills.
• Growth Strategy & Planning:
• • Responsible for bringing new business / managing current business in AUH by implementing effective and innovative Sales Strategies and successfully managing the sales process from beginning to end
  • Create a roadmap for Applications business like Digital e-services, Microsoft Business Applications and Asset management while overseeing other business growth such as Infra, Security and Cloud
  • Be responsible for aggressive growth in AUH for above mentioned areas of business
  • Plan Vertical business growth plan by—Federal Govt, Key Large Public Sector Accounts, Financial institutions,
  • Enterprise, Local Govt entities.
  • Planning along with OEMs
• Branding:
• • Be the face of Intertec for all external affairs in AUH. Participate in various corporate activities like press notes; advertising campaigns; training programs as a faculty; external seminars/conferences as a speaker; as a part of the group for planning & implementing Users’ Forums, etc.
• Customer Relationships:
• • Develop the network with the CXOs and CIOs in AUH
  • Responsible for ongoing Customer satisfaction and management of Customer relationship-- (expectations, communications, negotiations, escalation, feedback, etc), specially with relationships with key client stakeholders and their business executives
  • OEM relationship management
• Market Insights:
• • Develop market intelligence aligning to the Business Vertical strategy

Mandatory:

• Business Domain/Technology Knowledge
• Good knowledge of the AUH Market & Customer landscape
• Passion to win and acceptance of challenge
• Innovative and think out of box
• Strategic Planning
• Customer Centricity & Relationship Building
• Analytical skills
• Communication & Presentation skills (story telling)
• Result Orientation