Transforming Retail Experience

Use Cases

A successful retail organization leverages its data in making smart decisions and offering omnichannel experience to its customer across all platforms. Retailers today need to captivate customers’ attention and be quick in their response across all channels. They must look forward to embracing options for better collaboration, increasing transparency, and making customers interactions more intelligent to delight customers in new ways through disruptive technologies such as artificial intelligence, IOT, Machine Learning, etc.

Intertec’s retail expertise helps our clients integrate their social data and store analytics with core systems to provide rich, contextual insights that will enable build a better strategy on pricing and product. We help our clients elevate the complete brand experience with collaboration platforms and digital solutions.

Reduce downtime and increase productivity with our suite of Managed Services for Retail. We combine comprehensive, preventative maintenance and monitoring of your point of sale endpoints, retail IT infrastructure and environments with robust, real-time security protection.

With managed services, you can reduce your IT operations cost by up to 50%.

Our marketing automation platform helps Microsoft Dynamics users worldwide achieve more with their marketing. The solution includes essential marketing tools like email marketing, campaign automation, web intelligence, surveys, web forms and landing pages, social marketing and more to help our customers attract more leads, close more sales and more effectively engage customers.

Cloud-based solutions can simplify the systems and deliver more personalized customer experience. It can integrate the different verticals like inventory and order processing thus improving your restocking capabilities. The best advantage of moving to the cloud is the flexibility pay as you use.

Deliver seamless shopping experience to every customer across various channels using Chatbots, AI, Analytics, etc. Today’s buyers want authentic and unified experience across all touchpoints such as Web, Chat, Kiosk, Stores, etc.

With products and staff distributed across multiple locations, retailers need to build and deliver omnichannel customer experience.

In-Store Analytics

Turn your raw data into meaning insight that can help drive performance improvements. Integrate with physical and digital data sources inside and around your store to get the best out of our solution. 

Retailers can even analyze each touchpoint and build a strategy to improve non-performing touchpoints performance.

Enterprise Collaboration

Communication gaps between employees that can lead to reduced productivity and innovation, poor efficiency, etc. 

With enterprise collaboration solution, one can collaborate with employees in different departments and geographies thus empowering everyone with the right message and bringing transparency.

Customer Behavior Analytics

Get deeper, data-driven customer insights to improve customer conversion rates, personalize campaigns to increase revenue, predicting and avoiding customer churn, and lowering customer acquisition costs. But consumers today interact with companies through multiple interaction points — mobile, social media, stores, e-commerce sites and more. This dramatically increases the complexity and variety of data types you have to aggregate and analyze.

Get real-time insights from connected stores, combined with cognitive computing and rich data, transform the in-store experience, streamline operations and infuse intelligence into merchandising and supply networks. Better serve customers by delivering personalized offers, providing guided shopping, automating checkout and applying insights to in-store behavior.

Distinguished POS Experience

Intertec’s POS solution is tailored to make your everyday operations effortless. Our POS is simple yet efficient that allows you to deliver seamless customer experience. Our POS Software can be modified and upgraded with other apps in a way that works best for your business. It provides seamless integration with your material management and moreover, it could be used on cloud servers.