Maximize Your Technology Potential with Our Managed Services Solutions

Partner with us to streamline your IT operations, reduce costs, and increase productivity.

Our Approach

In today’s world, where organizations must always be prepared to respond to ever-evolving business needs, it’s imperative for their IT strategies to align with business outcomes. Our Integrated Managed Services approach ensures that our customers can minimize business risks, manage uncertainty, and control costs – all while reducing the complexity of their IT environment.

NexGen Features

  • E2E Service Delivery
  • Performance Insights
  • Digital Transformation

Operational Excellence

  • Auto Ticket Resolution & Analytics
  • Centralized Operations
  • Business Process Oriented

Automation First

  • Workplace Automation
  • Service Request Automation
  • AI Ops

Thought Leadership

  • Strong Regional Footprint
  • Hybrid Capabilities
  • Strategic Alliance Partners

Continuous ROI

  • Tangible Cost Savings
  • Value Added Delivery
  • Flexible Pricing mode

Business Outcomes Delivered

30%

Reduction in IT Operations Cost

40%

Reduction in Call Volumes

98%

Calls Answered & Responded 

99%

SLA Compliance

Our Capabilities

Our team of experts specializes in delivering end-to-end IT solutions that enable our clients to focus on their core business while we take care of the technology. From infrastructure management to AMC services, we offer a comprehensive suite of managed services to help our clients achieve their strategic goals and drive business growth.

Integrated (end-to-end) Managed Services

Allow your team to focus on core business activities with a seamless, cost-effective, and scalable IT solution.

Managed Infrastructure Services

Mitigate the business failure risk and maximize returns on IT investments with this flexible service model.

IT Optimization Using Automation

Automate repetitive tasks and streamline processes to stay competitive by enabling faster and more accurate decision-making.

Managed Workplace Services

Save costs by eliminating the need to hire and manage in-house staff to handle non-core functions.

Managed AMC Services

Prevent unexpected downtime due to unexpected equipment failure with specialized support services available 24x7x365.

Managed Security Services

Security has become a top priority for organizations of all sizes in today’s digital world. With the increasing threat of cyberattacks and data

Testing-as-a-Service

Intertec can help you identify issues ahead of production and continuously improve your customer experience through quality services.

IT Services and Automation

Our Enterprise Service Management solutions go beyond just IT asset management and service management for a single business unit.

Why choose Intertec?

IT Lifecycle Management Capability

Technology strength helps customers take the entire IT lifecycle journey of Design, Deploy and Manage in Infra, Application and Security.

Assurance for Predictable IT for Smooth Business

Our SLA-KPI driven Managed Services ensure IT availability & continuity enabling Business Predictability.

Strong Automation Practice

Tools & Automation team’s strength on ITSM, Workplace, DC, RPA, Chatbot Automations, drive the Operation Efficiency & User Productivity.

24x7 NOC

24x7 NOC: Certified NOC with DR Capability forms the backbone of Managed Services.

Certified Local Resources

Unique strength of certified local resources with 50+ major Technology alliances assures about local support capability.

Shared NOC Tools

Enterprise Toolset for ITSM, ITAM, Infrastructure Monitoring & Management can be easily extended to customers from NOC.

Transformation Experience

Specialized teams with hands on experience on Cloud Adoption, Digital Transformation and Service Operation Transformation.

Agility & Flexibility

As an organization Intertec is known for its flexibility and customer centricity in adapting to changing Business Dynamics of customer.

Our MSP Certifications

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Don’t let technology roadblocks hold you back. Get in touch today!

Our Success Stories

Intertec Plays Crucial Role in Delivering DHA’s Vision

Dubai Health Authority leverages Intertec expertise in driving their vision. The partnership goes beyond business and works very closely to help DHA innovate.

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Partner Ecosystem