Hospitality

Hospitality, Food & Beverage sectors are all about ‘Understand, Connect and Engage’ to build long lasting customer relationships. To provide these levels, you need strong partners to be a part of your ecosystem, and not one-time vendors.

Intertec customers have success stories to share regarding their experiences in building interactions and transactions across all channels and touch points. Our comprehensive suite of integrated solutions will help your businesses realize the meaningful use of technology, lower operating costs and enhanced customer experience. We provide solutions on cloud POS & Home Delivery Management, front office management, back office, engineering & facilities management, mobility, IT infrastructure, information security, 24/7 remote infrastructure monitoring, and outsourcing to the hospitality sector.

Enterprise Resource Planning

Our Hospitality Information Management Suite is designed to seamlessly integrate various work processes and functionalities of a hospitality organization. It automates the work processes in various departments of a hotel and provides a collaborative work environment which addresses the business needs of the Front office, the Back office accounting, Inventory management, Purchase management and the Point of sales (POS) solution for the restaurants.

Built on the collective best practices approach, HOSTnet enables comprehensive set of tasks to provide a fully integrated management and monitoring utility that is fast, reliable, secure, accurate, cost-effective and scalable.

Read More:
ERP
Business Intelligence

Remote Monitoring services

Our Network Operations Center (NOC) has evolved with offerings of Monitoring and Alerting services for Small businesses. We understand the limitations on your infrastructure and we can provide you the leverage of our expertise so you can focus on your business. You can steal our thunder, use our NOC for remote Network and Device, server, database and application monitoring. Intertec’s NOC provides revolutionary infrastructure management services in a consistent, predictable and cost-efficient manner. The innate methodology and tools are designed to help organizations reduce costs and increase operational efficiencies.

Read More:
Managed Services
IT Service and Operations
ISO 20000 Consulting

Cloud POS and Delivery Management

Food & Beverage and various B2C businesses are trying to reduce transaction costs and improve market share.

We help these businesses deliver

  • Consolidate operations and analytics across the chain.
  • Better employee productivity & Customer experience with integrated order and food delivery management.
  • Outsource customer order and call management for increasing revenue and client retention with skill and technology.

Read More:
ERP
BPO & Contact Center

Outsourcing

Our staff augmentation offering helps to fulfill the need for capabilities and skills in today’s marketplace, overcoming staff shortage, avoid the cost of hiring new resources, finding replacements with minimal impact on operations. Our customers get transparent and predictable costs for manpower, with SLA commitment. In addition to cutting costs, we provide them planned management of staff, knowledge base availability, performance measurement and audits to ensure committed user satisfaction.

Commonly outsourced skills

  • .Net developers
  • SharePoint developers and administrators
  • Network, Security and Systems Administrators
  • Bulk Outsourcing
  • Database administrators
  • Project Managers
  • Call Center Agents
  • Front & back-end resource (non-technical) outsourcing

Read More:
Application Management
Application Development
Resource Outsourcing

Collaboration and Productivity

As the harbinger of Microsoft Technologies to the region, we have enormous delivery capabilities in Solution Architecting and integration of Microsoft platform technologies like Microsoft Windows Server and Active Directory, Collaboration and Communication solutions based on Microsoft Exchange Server, Microsoft SharePoint Server and Microsoft Lync. We work with the client to fully understand the requirement and deliver solutions that serve as a platform to ensure secure and scalable & flexible collaboration for growing organization needs.

Read More:
Microsoft Office 365
Microsoft Azure
Microsoft SharePoint

IT infrastructure solutions

Take advantage of our vendor relationship decades which translate directly to your technology enablement and peace of mind. We know by its pulse, that the Explosion of Information in this digital age has led to a need for an ever increasing demand in computing and storage capacity. It has also become critical to protect your data from theft ,loss or unforeseen accidental events or disasters.

Read More:
Networks & Communications
Security
Cloud, Data Center and Data Recovery