Application Services

Quality and on-time delivery is the phrase that drives Application Services at Intertec. Application Services is a combination of core Application Development Services blended with Application Support & Management Services. Our Services bring value to customers with certified teams of Software Engineers and PMI Project Managers. Delivering complex projects globally since 1991, we have established maturity in our delivery and risk mitigation is planned at initial stages for successful delivery.

Our support operations follow ITIL service management practices and tools. We operate a 24/7 Global NOC that can be extended as part of our Application and Database Management services.

Why Intertec?

  • Product engineering experience with many IPs delivered
  • Flexible commercial models with T&M and fixed bid projects
  • Existing frameworks to reduce development life-cycle
  • Multi-lingual capability such as English, Arabic, etc.
  • Flexible delivery models – onsite, near shore and off shore
  • Experience in bespoke Mobile App, Portal and Application Development
  • Alliances with industry leaders & certified resources

Services Portfolio

Application Delivery Methodology

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We employ PMP certified project managers in our execution and have matured our delivery since 1991. Key points to consider:

  • We build risk mitigation plans with customers at early stages and audit of processes through the delivery.
  • We follow with satisfaction reviews for continuous improvement. 70% of our business comes from repeat customers.
  • Our custom delivery models vary from Agile to Waterfall to Iterative depending on the customer and situation.
  • We focus on User Experience to make end user engaging applications.
  • We follow strong documentation and understand the engagement required product or application development.
  • We have strong infrastructure, security and managed services capability that can compliment our customers holistically.

Portfolio

Truck Appointments: Mobile, Kiosk, Web, SMS & IVR


Reduce your wait time & book your truck appointments through our customer’s multi-channel system at the port. Also, stay updated.

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Major Retailer Implements Compliance Process


An $18B major group implemented their internal employee compliance and approval workflows over SharePoint and Mobile.

F&B Delivery App for MMD


Delivery application and field delivery app created to control cross-state operations using nearest grocery store to the customer. Further, mobility helped increase tracking of delivery boys for customer experience.

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Intranet Portal for a Major Gulf Bank


A leading Bank in the Gulf implemented their SharePoint Intranet Portal for employees. This included digitization, document management, workflows and collaboration.

Managing Government Regulations


Enterprise application with BPM, Mobile App, High Availability, Scalability and Security to manage inspections for any Government Regulator. Implemented for Metros, Advertising, Safety, etc. to improve code enforcement and control revenue leakage.

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Airport Traffic Control Information


Ministry Of Transport implemented our custom developed system to manage 24/7 air traffic information.

DRC Intranet Portal


Intranet Portal for employees created using SharePoint, UI Designers and DMS. Also, implemented workflows & automation. E.g: Legal department automation for contracts, renewals and task management. Responsive design used to comply with all devices.

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Business Licensing Portal


Portal for businesses to apply for Tourism related licenses. Each application follows the back end processes and approvals for each category with the authority’s end users.

Related Solutions and Services